Frequently Asked Questions
Where do you deliver?
Most of Toronto and Halifax. Delivery zones are determined by our delivery partners (Uber Eats, DoorDash, Foodora and SkipTheDishes). To see if we can deliver to you, go to your food delivery app and search “Snacko”. You can click here to see maps of our Uber Eats delivery zones.
When are you expanding your delivery zone?
Our delivery zone will be expanding soon. Scroll to the bottom of this page to sign-up for our newsletter to be the first to find out.
Is there a minimum order?
There is no minimum order.
How much is the delivery fee?
Delivery fees typically range from $0.99 to $5 depending on what delivery service you use and how close you are to our shop.
How long does it take to arrive?
It usually only takes a few minutes for your order to be prepared and picked up, then another 5-15 minutes for the courier to deliver it to you. You can track your order the whole way.
What if there is an issue with my delivery?
Please contact customer service through your food delivery app to get immediate assistance.
What if I can’t find what I’m craving?
Tell us what we’re missing by emailing firstname.lastname@example.org so we can make sure to add it to our menu.